Contact Us

For help with scented candles, jar candles, and tumbler candles, home fragrance refills and reed diffusers, car fragrance products, candle accessories such as holders, shades, toppers, and tools, order support, shipping questions, returns, exchanges, or privacy requests, contact Yankee Candle using the information on this page.

We respond during the service hours listed below.

Support Topics

Contact Yankee Candle for order questions, delivery tracking, returns, exchanges, product questions about scented candles, jar candles, and tumbler candles, home fragrance refills and reed diffusers, car fragrance products, candle accessories such as holders, shades, toppers, and tools, payment support, or privacy requests.

How to Reach Us

Yankee Candle can be contacted at Support@yenklvecandle.shop or by phone at (562) 475-3495.

Our business address is 8950 Helmick Rd, Monmouth, Oregon, 97361, United States.

Support is available Monday to Friday, 9:00 AM?5:00 PM (America/Chicago).

Helpful Details to Include

Please include your order number and a clear explanation of your question. For damaged, defective, wrong, or missing items, photos and packaging details may speed up review.